TERMS
AND
CONDITIONS

If the gathering can’t happen due to circumstances covered by insurance, you’ll get your money back. Note: things like pandemics aren’t covered but we’ll offer partial refunds (usually 80%) if forced to cancel due to matters out of our hands.
If we postpone, your ticket stays valid for the new dates. If we cancel completely, you can choose: hold your ticket for next year’s vibes OR take a partial refund (usually 80%).
Refund windows are limited. Stay connected through our socials and newsletter – if you miss the registration deadline, we can’t process your refund.
Once purchased, tickets can’t be exchanged or refunded except as stated here. Our liability is limited to ticket value only.
If the gathering starts but has to stop early for any reason, no refunds will be issued.

AT THE GATHERING

We’ll be capturing photo, video and audio at Ruapuke Royale. By attending, you consent to appearing in our promotional materials.
We reserve the right to refuse entry if: you don’t have valid ID for concession tickets, your ticket is lost/damaged/not purchased through authorized sellers, or there’s reasonable cause.
Artists, programme, and pricing may change. We’ll do our best to keep the vibes flowing, but flexibility is part of the journey.

YOUR PRIVACY

Your info stays with us and our ticketing platform – we don’t sell or share it. Email updates can be unsubscribed anytime.

UPDATES

We may update these terms as needed. Changes take effect when posted on our website. Forward ever, backward never.

One love, Ruapuke Royale